That's what FRIENDS are for

Andrew, Dave
December 2006
Management Services;Winter2006, Vol. 50 Issue 4, p41
Academic Journal
The article offers a look at the link between friendship and the failure risk of change projects, specifically the financial risk of failure, run by organizations of all sizes. Failure of major projects of all kinds and change projects in particular are extremely serious for both private sector and public sector organizations. The fundamental rationale behind the principle of the client's friend is that the senior responsible owner, and his or her team at the organization, are probably not full time, professional change managers. The client's friend, however, will be, and will also bring a very significant level of independence and objectivity; the same kind of independence and objectivity that a very good non-executive director can bring.


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