TITLE

The Hand Behind the Desktop

AUTHOR(S)
Adams, John
PUB. DATE
February 2007
SOURCE
Bank Technology News;Feb2007, Vol. 20 Issue 2, p1
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the importance of desktop sharing extended to the clients of AnchorBank, a Madison, Wisconsin based institution. AnchorBank hopes that staff will be able to help customers use the Internet for banking by logging onto the customer's desktop to make fixes and help with navigation from a remote location. By using desktop sharing, bank staff can see what customers are doing on the bank's web site.
ACCESSION #
24178705

 

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