Tea and Sympathy -- Dealing with the stress of consumer debt

Baker, Carol
July 2006
Credit Control;2006, Vol. 27 Issue 7/8, p77
Trade Publication
The article discusses the situation of the debt management sector in Great Britain. HSBC Bank blamed the aggressive marketing of personal bankruptcies and insolvency agreements for a rise in bad debts and threatened to reduce lending to consumers. Members of the British Bankers Association appear to be in defiant violation of the code they have agreed to as a standard of fair service to consumers.


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