TITLE

Rebuilding Trust

AUTHOR(S)
Reina, Dennis S.; Reina, Michelle L.
PUB. DATE
February 2007
SOURCE
Leadership Excellence Essentials;Feb2007, Vol. 24 Issue 2, p17
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
This article presents seven steps on how leaders can rebuild and sustain trust. According to the authors, leaders should observe and acknowledge an incident where trust was broken. They said leaders should allow people to express concerns and feelings constructively. They advise leaders to forgive themselves and others for what may have happened.
ACCESSION #
24016658

 

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