TITLE

Testing how management matters in an era of government by performance management

AUTHOR(S)
Moynihan, D. P.; Pandey, S. K.
PUB. DATE
July 2005
SOURCE
Journal of Public Administration Research & Theory;7/1/2005, Vol. 15 Issue 3, p421
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Public administration finds itself in an era of government by performance management, which is reflected in the widespread assumption that management is a key determinant of performance, and that it is reasonable to expect managers to measurably improve organizational effectiveness. This article joins a growing literature in seeking to conceptualize and empirically test how external environmental influences and internal management factors combine to create performance, relying on data from the 2002-2003 National Administrative Studies Project (NASP-II) survey of state government health and human services officials. We categorize managerial efforts to facilitate organizational performance as determined either through their interactions with the organizational environment, or through employing workable levers to change internal organizational culture, structure, and technology. Among the external environmental variables, we find that the support of elected officials and the influence of the public and media have a positive impact on effectiveness. Among internal management choices, the ability to create a developmental organizational culture, establish a focus on results through goal clarity, and decentralize decision-making authority are all positively associated with organizational effectiveness.
ACCESSION #
23982448

 

Related Articles

  • How Management Matters.  // PA Times;Apr2005, Vol. 28 Issue 4, p21 

    Reviews the book "How Management Matters," by Norma Riccucci.

  • Impact of E- government on the Government Performance Management. LIU Chang // International Proceedings of Computer Science & Information Tech;2012, Vol. 43, p267 

    With the world-wide economic globalization, marketization, informatization and knowledge economy era coming, our government is facing an unprecedented challenge, which makes that improving government performance is the only way to survive. As an integrated product of modern government management...

  • Quality system chaining: The next link in the evolution of quality. Raho, Louis; Mears, Peter // Business Horizons;Sep/Oct97, Vol. 40 Issue 5, p65 

    Discusses the improvement of quality management systems to create higher organizational performance in business. Characteristics of the five major quality eras; Information on the quality assurance era; Strategic quality management era; Quality system chaining era.

  • Government Performance. Marien, Michael // Future Survey;Apr2004, Vol. 26 Issue 4, p12 

    Presents the abstract of the book "Government Performance: Why Management Matters," by Patricia W. Ingraham, Philip G. Joyce and Amy Kneedler Donahue.

  • LAYING THE GROUNDWORK FOR TRANSFORMATIONAL CHANGE. Stewart, Helen // hfm (Healthcare Financial Management);May2014, Vol. 68 Issue 5, Supplement p7 

    The article provides an answer to a question on how hospitals and health systems in the U.S. manage operational performance as they pursue performance improvement initiatives during the post-health care reform era.

  • Which states earn label as `best run.' Grier, Peter // Christian Science Monitor;2/10/99, Vol. 91 Issue 52, p2 

    Focuses on an effort to measure how efficiently state governments in the United States are run. View that state governments and federal agencies are paying attention to management matters, according to Patricia Ingraham, director of The Government Performance Project, a public-affairs project...

  • Reshaping the Information Era. Davies, Thomas R. // Governing;Dec2001, Vol. 15 Issue 3, p58 

    Discusses the possible changes in how governments of the U.S. manage information technology (IT). Signs that an era of IT is emerging in the states; Role of policy in shaping the IT agenda in the states; Discussion on the need of state officials for CIO.

  • POWER, KNOWLEDGE AND DISSENT: WHY IT'S TOUGH AT THE TOP FOR THE 21ST CENTURY CEO. Grint, Keith; Scholes, Jim // Ivey Business Journal;Jul/Aug2008, Vol. 72 Issue 4, p1 

    Performance matters, but as many a CEO has discovered, other, intangible factors — and how a CEO manages them — can compromise and frustrate even the best of CEOs.

  • What do the state budgets of Penang and Selangor tell us? Yeoh, Tricia // Penang Economic Monthly;Dec2011, Vol. 13 Issue 12, p34 

    The article focuses on selected aspects of the state budgets of Selangor and Penang in Malaysia to get views into how the governments are doing. The budget of both states placed an emphasis on developing their state economies on a higher-level plane, in recognition of the demand for high-quality...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics