A Rose Garland for Customer Satisfaction

Sebor, Jessica
February 2007
CRM Magazine;Feb2007, Vol. 11 Issue 2, p43
Trade Publication
The article deals with the implementation of the Rhythmyx Web Content Management from Percussion Software in the business transactions of Churchill Downs. The implementation of the solution started in February 2005. The implementation of the solution led the company to become the first firm in the horse racing industry to provide pod casts.


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