TITLE

Delegate Power…To Your Customers

AUTHOR(S)
Fernekees, Bob
PUB. DATE
February 2007
SOURCE
CRM Magazine;Feb2007, Vol. 11 Issue 2, Special section p2
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article presents information on the improvements in the 2007 edition of "Customer Relations Management Media." The periodical will contain self-service solutions that would be helpful for the successful implementation of Web-based self-service solutions in corporations. It would also discuss the best practices in Web self-service as defined by several firms including Oracle.
ACCESSION #
23943600

 

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