TITLE

North American Tech Companies Engineer Bolstered Service and Support Spend

AUTHOR(S)
Bailor, Coreen
PUB. DATE
February 2007
SOURCE
CRM Magazine;Feb2007, Vol. 11 Issue 2, p18
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article presents the results of research conducted by the Service & Support Technology Professional Association on technology spending. The research focuses on the contributions of increased business to business emphasis on the customer experience and continued customer relations management investment from midmarket companies to business spending in North America.
ACCESSION #
23943595

 

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