TITLE

Performance Perfector

AUTHOR(S)
Weisberg, Karen
PUB. DATE
January 2007
SOURCE
FoodService Director;1/15/2007, Vol. 20 Issue 1, p32
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the role of Betty Perez, a hospital foodservice professional, in converting the foodservice of University Hospital at the University of Medicine and Dentistry of New Jersey to self-operation in the early 1990s. Some of the objectives set by Perez include the increase of retail sales, increase of patient satisfaction and reduction of labor costs. Her challenge was living up to the extremely high standards that hospital administration set for her. INSET: Full-court press on Press Ganey.
ACCESSION #
23796906

 

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