Fremont adapts service codes to @Home

October 1999
Multichannel News;10/11/99, Vol. 20 Issue 42, p18
Informs that the Fremont, California, City Council has voted to extend its video customer-service standards to apply to the Excite@Home Corp. cable-modem service. Response to consumer complaints; Standards that set minimum levels of acceptable customer contact and repair.


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