Shall We Dance?

Arussy, Lior
January 2007
CRM Magazine;Jan2007, Vol. 11 Issue 1, p12
Trade Publication
The article discusses the roles and responsibilities of customers in an optimal and long-term business relationship with business enterprises. Strativity Group conduct studies on the roles and responsibilities of customers in keeping a profitable relationship. Several expectations of business organizations on how customers behave in their business relations are presented.


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