TITLE

The Impact of Aging on Consumer Attributions of Blame for a Product Harm Crisis

AUTHOR(S)
Laufer, Daniel; Silvera, David H.; Meyer, Tracy
PUB. DATE
January 2006
SOURCE
Advances in Consumer Research;2006, Vol. 33 Issue 1, p704
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article focuses on, analyzes and discusses the results of several research studies which examined the impact of aging on consumer attribution of blame following a crisis, caused by a commercial product, that caused harm to consumers. A discussion of the impact societal differences, pressure from social groups, and contextual constraints have on blame attribution in a product crisis, is presented. A comparison of the differences which were seen between older and younger consumers in blame attribution is offered.
ACCESSION #
23590992

 

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