TITLE

The Movie Is On Us

AUTHOR(S)
Runy, Lee Ann
PUB. DATE
December 2006
SOURCE
H&HN: Hospitals & Health Networks;Dec2006, Vol. 80 Issue 12, p14
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article focuses on the efforts of U.S. hospitals to meet policies that promise emergency department (ED) care in 30 minutes. If a program works, it can go a long way toward building customer loyalty, an important factor since most hospital admissions originate in the emergency department. Oakwood Hospital Medical Center in Dearborn, Michigan, implemented the policy in 2000, promising patients movie tickets or similar compensation if the promise isn't met.
ACCESSION #
23567572

 

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