Customer Success Story: London Borough of Brent Revenues and Benefits with Global 360

September 2006
Management Services;Autumn2006, Vol. 50 Issue 3, p8
Academic Journal
The article focuses on the success story of the London Borough of Brent. It was created out of the reorganization of London's government in 1965. Brent's Revenues and Benefits Service is responsible for the collection of council tax from about 104,000 households in the borough. This revenue is the bread and butter of the council, providing a significant proportion of its income, which it uses to help pay for the services it provides such as rubbish collection, roads and parking, education and regeneration initiatives.


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