Leveraging the Employee Life Cycle

Costello, Dennis
December 2006
CRM Magazine;Dec2006, Vol. 10 Issue 12, p48
Trade Publication
The article focuses on employee turnovers in business enterprises, particularly in the sales force. It offers tips on motivating and retaining sales personnel in the department and in the company. A study by the Bureau of Labor Statistics in 2005 showed that the average of turnover in professional and business industries in the U.S. was 58 percent. For company management to retain employees and improve productivity, they must understand the life cycles of workers.


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