TITLE

Mystery Shopper

PUB. DATE
September 2006
SOURCE
Travel Weekly Australia;9/22/2006, p12
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article relates the experience of the author during her mystery shopping for a family holiday to the Gold Coast in Canberra, Australian Capital Territory. The author interviewed Erin McBride of Flight Centre at Alinga Street. The negative impression of the author about the STA Travel Garema Place at Civic Mall was changed by the friendly greeting she received from the staff member.
ACCESSION #
23272763

 

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