Performance Improvement in the Era of Quality Improvement

November 2006
H&HN: Hospitals & Health Networks;Nov2006, Vol. 80 Issue 11, p80
Trade Publication
The article presents a roundtable discussion by a group of health care executives, trustees and industry executives and leaders on July 14, 2006 in San Francisco, California to examine the dynamics between financial performance, patient and employee satisfaction and clinical quality. The participants include Gary Kaplan of Virginia Mason Medical Center and George Whetsell of Wellspring Partners.


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