TITLE

SATISFACTION GUARANTEED

AUTHOR(S)
Griffith Jr., Thomas D.
PUB. DATE
September 2006
SOURCE
Fire Chief;Sep2006, Vol. 50 Issue 9, p74
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses two surveys on employee retention in fire departments in the Dallas-Fort Worth area in Texas, which was conducted by Chart Your Course International. A survey conducted in 2001 has revealed that challenging job assignments was the main reason people would stay at their job, however, a similar survey conducted in 2004 has shown that salary was the number-one reason. Another concern of the employees was the need to feel that they are making a difference in the organization.
ACCESSION #
23152158

 

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