TITLE

Avoid the insanity: Teach your customers how to treat you

AUTHOR(S)
Renda, Joe; Moyer, Matt
PUB. DATE
November 2006
SOURCE
Pharmaceutical Representative;Nov2006, Vol. 36 Issue 11, p34
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article discusses approaches in developing customer relations. Customers will not value the role of representatives who merely request for signature at the beginning of the relation. Sales representatives are encouraged to set customers' expectations and sound business relationships with their customers to gain greater access and effectiveness. Representatives are respected and liked by customers because of accurate product information, respect for customers' time and worthwhile fellowship.
ACCESSION #
23101239

 

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