TITLE

Accurately Assessing The Value Of VOIP

AUTHOR(S)
Jude, Mike
PUB. DATE
November 2006
SOURCE
Business Communications Review;Nov2006, Vol. 36 Issue 11, p40
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses VOIP (Voice over IP), and the model that needs to be used when estimating the system's value. The author argues that VOIP, along with all other communications computing applications, cannot be properly evaluated with a return on investment or total cost of ownership model. Examples are given of companies who used these models to estimate the value of VOIP. An alternative VOIP value analysis is presented in detail. By using the value analysis method, organizations can maximize the return that VOIP is capable of achieving.
ACCESSION #
23025048

 

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