Exterminating resistance pests

Fritch, Bruce; Bell, Chip R.
February 1998
Executive Excellence;Feb98, Vol. 15 Issue 2, p10
Provides guidelines on how to encourage employees to accept organizational changes. Tendency of some people to resist what they perceive will result in pain; Development of the `quick fix syndrome'; Reinforcement of a broad-based inclusion approach; Relation of the actions of the authority on the spirit of the change.


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