Enterprises Seek New Choices In Managed Services

Kaplan, Jeffrey M.
September 2006
Business Communications Review;Sep2006, Vol. 36 Issue 9, p46
Trade Publication
The article presents the results of a survey done by the periodical "Business Communications Review," THINKstrategies and CMP's research department on why customers are moving away from traditional services and providers and toward newer managed service options. According to the article, corporate and business unit managers are more receptive than IT staff to managed services, and that small and medium-sized businesses are more receptive than large enterprises. The article shows which services are most popular and most preferred, and compares the views of business managers and IT/Network Staff.


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