TITLE

Enterprises Seek New Choices In Managed Services

AUTHOR(S)
Kaplan, Jeffrey M.
PUB. DATE
September 2006
SOURCE
Business Communications Review;Sep2006, Vol. 36 Issue 9, p46
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article presents the results of a survey done by the periodical "Business Communications Review," THINKstrategies and CMP's research department on why customers are moving away from traditional services and providers and toward newer managed service options. According to the article, corporate and business unit managers are more receptive than IT staff to managed services, and that small and medium-sized businesses are more receptive than large enterprises. The article shows which services are most popular and most preferred, and compares the views of business managers and IT/Network Staff.
ACCESSION #
22989308

 

Related Articles

  • Marketers to stress customer acquisition in 2005. Maddox, Kate; Krol, Carol // B to B;12/13/2004, Vol. 89 Issue 15, p1 

    The article reports about a survey which suggested that B-to-b marketers will continue to increase ad spending in 2005, focusing on customer acquisition and driving sales over brand awareness. Customer acquisition was named by 28.4% of marketers as their primary goal for 2005. These are some of...

  • Small Business Banking Customers Report that They Are 'More,' not 'Less' Satisfied.  // ABA Bank Marketing;Jan/Feb2012, Vol. 44 Issue 1, p4 

    The article reports that the customer satisfaction in the services of small-business banking has increased from 711 in 2010 to 717 in 2010, according to the 2011 U.S. Small Business Banking Satisfaction Study.

  • HAVE ANY PLANS? J. P. // Entrepreneur;May2006, Vol. 34 Issue 5, p60 

    The article comments on the results of a research by The Monitor Group which shows half of the business owners in the United States do not know the value of their businesses. Majority of the respondents are not confident they will receive top dollar when they transition into retirement. Only 12...

  • Cheap and easy market research. Ginsburg, Monica // Crain's Chicago Business;10/13/2008, Vol. 31 Issue 41, p31 

    The article offers several tips for doing market research, in order to help entrepreneurs in setting up small business. Entrepreneurs should not limit their research to the internet as it will not provide the first hand experience of consumers. The research should include questions regarding the...

  • Small businesses doing their best to hold on to jobs.  // Business Journal (Central New York);7/3/2009, Vol. 23 Issue 27, p7 

    The article reports on the survey that shows 53% of small businesses that have not laid off workers in New York in 2009. The survey was conducted by the Small Business Research Board (SBRB), indicating that small business owners and managers have not downsized their work forces. The survey also...

  • Hope in sight that readers value magazine content enough to pay. HAUGHTON, ANDREW // New Media Age;4/30/2009, p09 

    The author offers his views on a survey conducted by Deloitte on the state of media and the world of content and publishing in Great Britain at the end of 2008. According to the author, the survey concluded that publishers faced an unappealing choice between closing their businesses or surviving...

  • PERSPECTIVE.  // CRN;2/21/2005, Issue 1134, p11A 

    Presents the result of a study conducted by Forrester Research Inc. on the purchasing decisions of U.S. small businesses with regards to technology. Increase in the number of small businesses that rely on consultants in their technology buying decisions; Percentage of small-business decision...

  • Study: Small businesses focus on growth. Maddox, Kate // B to B;7/11/2005, Vol. 90 Issue 9, p3 

    This article reports that growing revenue and retaining customers are the top priorities of small businesses, and they are using a mix of marketing tools to achieve these goals, according to a survey released last month by marketing services company Interland Corp. The study, "Interland Spring...

  • DATA WATCH.  // Velocity;2006, Vol. 8 Issue 4, p8 

    The article reports on the results of a survey conducted by Aberdeen Group to managers from more than 225 companies across several industries regarding their outlook toward implementing customer data management (CDM) solutions. According to it, more than 85 percent of the firms plan to implement...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics