Talking the Talk

Riell, Howard
October 2006
FoodService Director;10/15/2006, Vol. 19 Issue 10, p54
Trade Publication
The article emphasizes the importance for food service companies in the U.S. to ensure effective staff communication in response to the growing ethnic diversity of the food service workforce. Language barriers are tough to overcome in food service operation, from staff communication and delegation of responsibilities, food safety and security to preparation instructions and customer interaction.


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