In Search of 'Satisfaction.'

October 2006
FoodService Director;10/15/2006, Vol. 19 Issue 10, p12
Trade Publication
The article deals with the techniques that have been successful in improving patient satisfaction regarding health care food service, according to food service operators in the U.S. The significance of the patient preference list to the patient satisfaction initiative of Southern Ohio Medical Centre is discussed by Jeff Gilmore, director of food and nutrition. Tony Almeida of Robert Wood Johnson University Hospital explored how room service dining improves patient satisfaction.


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