Kittleson, Mark J.; Brown, Stephen L.
March 2005
American Journal of Health Studies;2005, Vol. 20 Issue 1/2, p7
Academic Journal
To determine whether there is a difference in response rate from a survey given via e-mail or the Web, 600 professional health educators were divided into two groups. Three hundred received an e-mail survey and 300 were sent an e-mail asking them to go to a Web page to complete a survey. No statistically significant differences were found in the response rate between the two groups. The Web survey had a 48% response rate whereas the e-mail survey had a 43 % response rate. The Web and e-mail can yield similar results when collecting data, and both may have unique advantages.


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