TITLE

GUNNING FOR GOOD SERVICE

PUB. DATE
July 2005
SOURCE
SGB;Summer2005 Supplement, Vol. 38, p4
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the author's experience of hunting for the first time in 15 years. He recalls shopping at Pittsburgh, Pennsylvania based Dick's Sporting Goods to purchase a Mossberg 500 shotgun hunting package, complete with accessories. At another store, he purchased a scope and O-rings but had trouble assembling the parts. After returning the scope, the author went to Dick's to solve the problem and was helped by a knowledgeable and friendly salesman. He found the original scope he had wanted and filled out a customer survey.
ACCESSION #
22332854

 

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