TITLE

QUALITY MANAGEMENT Solving Problems by the Numbers

AUTHOR(S)
Lancaster, Clint
PUB. DATE
August 2006
SOURCE
Trailer / Body Builders;Aug2006, Vol. 47 Issue 10, Special section p16
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the problem-solving approaches for quality management in the trailer industry. An overview on total quality management is offered. The nine-step model of quality management problem solving are presented. The four steps in decision process for quality management are discussed.
ACCESSION #
22291833

Tags: TOTAL quality management;  MANAGEMENT;  QUALITY assurance;  QUALITY control;  DECISION making;  PROBLEM solving;  TRUCK trailer industry

 

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