Replicate Sales Success

September 2006
CRM Magazine;Sep2006, Vol. 10 Issue 9, Special section p4
Trade Publication
The article offers strategies for companies on improving sales effectiveness. It advises to focus on the way of selling and not on what is being sold. To make all salespeople perform well, companies need to identify and record the behaviors and techniques that best salespeople employ and encourage the right sales behavior at the right times. It recommends to consult the Siebel Customer Relationship Management (CRM) On Demand Sales Process Coach, a prebuilt workflow capability from Siebel CRM On Demand.


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