TITLE

Ford dealers lash concierges

AUTHOR(S)
Connelly, Mary
PUB. DATE
August 1999
SOURCE
Automotive News;8/16/1999, Vol. 73 Issue 5833, p1
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on automobile dealers' plan to stop Ford Motor Co.'s automobile concierge business. Ford's testing of the use of concierges catering to owners of any vehicle brand; Dealers' criticism of the program where industry employees perform several functions; Ford's defense of the program.
ACCESSION #
2202145

 

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