Statistical Process Control: Managing Change and Understanding Variation

Pimentel, Laura
October 2005
Leading Edge;Fall2005, Vol. 2 Issue 4, p1
The article discusses statistical process control (SPC), a method that provides data analysis for understanding process change and variation. SPC is an inductive mechanism for extrapolating general principles from specific observations of a process. It has great potential to revolutionize quality improvement in healthcare organizations. SPC theory was developed by Walter Shewhart, a statistician of Bell Telephone Laboratories in the 1920s.


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