Money Changes Everything

Lager, Marshall
August 2006
CRM Magazine;Aug2006, Vol. 10 Issue 8, p42
Trade Publication
The article focuses on the advantages of Callidus Software's application software implemented by Wachovia to unify its complex and individualized compensation programs. The software eliminated the error rate in the bank's commission calculations. The bank's overall satisfaction rate have increased to 6.57 compared to 5.59 in 1999 following the adoption of the system.


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