Ethical EMTs Reduce Customer Complaints

Evans, Bruce
July 2006
Fire Chief;Jul2006, Vol. 50 Issue 7, p20
Trade Publication
The article highlights the significance of ethical work habits for emergency medical echnicians and relevant treatments in reducing consumer complaints. Utilitarian ethical approaches are actions that will produce the greatest good for the greatest number and are relevant to emergency triage. The rights ethical approaches embraces the need to respect the rights of other people. Other ethical perspectives include those of fairness, justice and virtue.


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