'Computer says no' stance slammed

Martin, Natalie
July 2006
Mortgage Strategy;7/3/2006, p10
Trade Publication
The article reports that mortgage brokers have criticized Halifax for changing a client's credit score after the agreement in principle (AIP), which resulted in the customer losing out. According to Bates Financial Services principal Steve Bates, he completed an online AIP, which was accepted at £135,000. Later he received a call from Halifax telling him that it could only lend £127,000 because it has changed its credit score bandings, which move the client into a lower banding.


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