TITLE

PERFECTING THE ART OF International Management & Investment

AUTHOR(S)
Stewart, Ireland J.
PUB. DATE
July 2006
SOURCE
USA Today Magazine;Jul2006, Vol. 135 Issue 2734, p73
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article explores how some companies achieve a reputation for being internationally well managed and how some nations show higher rates of increasing real growth compared to others. The generally accepted definition of a well-managed company is one with high consumer satisfaction, good employee ratings, strong earnings, a solid balance sheet, etc. Management must be committed to ideas of competitiveness, continuous improvement, performance measurement, customer satisfaction, and a willingness and capability to take risks.
ACCESSION #
21535103

 

Related Articles

  • Manage Common Changes. LaBrosse, Michelle // Production Machining;Dec2010, Vol. 10 Issue 12, p18 

    The article discusses how managers can handle common changes in the companies in terms of resources, management support, and customer requirements. It examines the significance of defining the constraints in resources and to prioritize the customers' requirements of final deliverable if cost...

  • Application of Structural Equation Modelling in Construction Management Research. Sia Mal Kong; Gomez, Christy Pathrose; Hamid, Zuhairi ABD. // Journal of Civil Engineering & Architecture;2010, Vol. 4 Issue 2, p47 

    This paper, based on Deming's quality management (QM) theory embodied in ISO 9001, uses structural equation modelling (SEM) in a construction management research. Based on 100 usable responses collected from a nationwide survey carried out from 14th February to 30th May 2008 on all key players...

  • Strong Leadership. Buckingham, Marcus // Leadership Excellence Essentials;Jan2011, Vol. 28 Issue 1, p5 

    The article focuses on personal strength. The author suggests ways to recognize signs of strength that include feeling a sense of accomplishment about finishing a task, instinctively looking forward to performing a task and being mentally focused. The author also argues that the opportunity for...

  • The Government's View of Productivity. Young, Lord // Management Services;Jan1989, Vol. 33 Issue 1, p10 

    Great Britain's prosperity depends on the industry being competitive. Competitiveness means customer satisfaction. The only reliable way to measure customer satisfaction is by assessing how well goods are selling in world markets compared with those of Great Britain's competitors. One of the...

  • What Do Your Customers Think About You? Ask Them! Karr, Ron; Blohowiak, Don // American Salesman;Jun99, Vol. 44 Issue 6, p16 

    Discusses the importance of a customer satisfaction survey for a successful business. Factors to consider before sending customers a survey form; Importance of surveying customers in small batches; Guidelines on how to make a survey form.

  • Make it effortless for your customer to order, receive and pay. Murtagh, Joe // Hudson Valley Business Journal;3/11/2002, Vol. 12 Issue 25, p7 

    Provides insights to enhancing business operations in a customer economy. Need to extend customer management beyond the sales cycle; Advantage of deploying computer interface in order and delivery; Implications for the business establishments in Hudson Valley, New York.

  • You're fired! By the real boss--your customer. Gitomer, Jeffrey // Long Island Business News (7/1993 to 5/2009);07/13/98, Vol. 45 Issue 28, p2C 

    Discusses reasons why customers stop patronizing businesses. Includes poor response; Unavailability; Unfriendly person on the front line.

  • Do what you love, love what you do; the rest is easy. Lim, Gary // Business Journal (Central New York);8/2/2002, Vol. 16 Issue 31, p9 

    Presents an article about business management. Meaning of loving one's business; Tips for improving consumer satisfaction; Advice about facing the challenges of economic downturn.

  • Seven keys to improving customer satisfaction programs. Garver, Michael S.; Gagnon, Gary B. // Business Horizons;Sep/Oct2002, Vol. 45 Issue 5, p35 

    Suggests activities to improve customer satisfaction programs. Use of the customer value and satisfaction data; Outline of the seven key activities; Importance of executive-level support.

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics