July 2006
Multichannel News;7/10/2006, Vol. 27 Issue 27, p26
Presents information on the views of several U.S. television broadcasting industry executives on customer service. Robert K. Johnson, executive director of Consumers for Cable Choice; Jenni Moyer, senior director of public relations of Comcast Corp.; Glenn Britt, chairman and chief executive officer of Time Warner Cable.


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