Catching Crooks, or Crimping Customers?

Fest, Glen
May 2006
Bank Technology News;May2006, Vol. 19 Issue 5, p12
Trade Publication
The article reports on the imposition of a strict limit on external online account transfers of 1,000 pounds on Web banking customers by Barclays in England. The limit, which has already practiced by banks like NatWest and HBOS, is designed in order to combat a rash of fraud losses from phishing scams. Banking customers, however, are displeased with the move as the limit allegedly is an imposition on their transactional freedom.


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