Be Label Conscious to Keep Staff Morale

Buckman, John
June 2006
Fire Chief;Jun2006, Vol. 50 Issue 6, p20
Trade Publication
The article relates on the importance of employee labeling to keep the morale of the staffs in fire departments. The author relates that the staffs respond either positively or negatively on the way their boss referred to them. It suggests that the volunteers should be referred as staffs for it helps in building self esteem and increase their feeling of self importance. The boss should look at each person's capabilities, skills, knowledge and attitude.


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