TITLE

A bow to the bayou

AUTHOR(S)
Weber, Rick
PUB. DATE
May 2006
SOURCE
Trailer / Body Builders;May2006, Vol. 47 Issue 7, p16
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Discusses the initiatives of Ferrara Fire Apparatus Inc. toward the improvement of their customer service. Establishment of a 46,000 square feet service facility; Development of a customer lounge to serve the checkout and delivery area where customers perform inspections of completed new vehicles; Implementation of its ECR29 crash test to determine fire truck intrusions.
ACCESSION #
21334102

 

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