Six ways to respect your customers

Bliss, Jeanne
June 2006
Multichannel Merchant (Penton Media, Inc.);Jun2006, Vol. 2 Issue 6, p47
Trade Publication
Offers advice for businesses on showing respect to customers. Provision of choices for customers such as letting him to decide on getting e-mails and offers; Consolidation of telephone numbers; Recommendation for a company to admit mistakes and correct them.


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