TITLE

Chris Lancelot on…

AUTHOR(S)
Lancelot
PUB. DATE
June 2006
SOURCE
GP: General Practitioner;6/9/2006, p21
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article reports on gifts received by a hospital staff in order to assess patient satisfaction. The number and size of gifts will depend on patients' economic circumstances, plus social and ethnic considerations. Once it becomes common knowledge that wards are judged by the number of gifts they receive, many patients will feel obliged to give something to avoid the nurses being penalized. It will become like tipping in restaurants: something you feel you have to do, even if you don't really want to.
ACCESSION #
21285853

 

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