TITLE

How Unified Communications Will Affect Enterprise IT

AUTHOR(S)
Rosenberg, Art
PUB. DATE
June 2006
SOURCE
Business Communications Review;Jun2006, Vol. 36 Issue 6, p38
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports on the challenges encountered by information technologists in managing effective communications as telephony is increasingly integrated with instant messaging and other applications in the U.S. and around the world. A survey conducted by the journal “Communications of the Association of Computer Machinery,” has cited that face-to-face meeting still the best form of communication. On the other hand, telephone communication was graded with 25.91 percent, while electronic mails got 25.83 percent. The survey implied that in distributed relationships in business involving complex tasks can be maintained by increasing the frequency and flow of communication. To address the issue, Cisco Inc., Microsoft Corp. and other vendors have introduced new unified communication applications that are open messaging technologies integrated with Internet protocol telephony functions and various communication devices to support more flexible, personalized business communications. INSETS: Rosenberg's Third Law 01 Business Communications;Micro-productivity And Macro-productivity;Making Telephony Applications "Virtual".
ACCESSION #
21184263

 

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