Açik, Serap
January 2006
Ekev Academic Review;Winter2006, Vol. 10 Issue 26, p235
Academic Journal
While firms are operating in a global competitive environment, they are subjected to changes because of the increased competitiveness and developed technologies. Therefore, this transformation process forces to produce with high quality and low cost products and/or services and leads to customer satisfaction. Total Quality Management (TQM) and Just in Time (JIT) Production Systems are important for the firms in that point. In this study, quality concept, its progress, TQM and JIT system is explained in detail. Then, TQM and JIT system are handled together their implementation and in practice the problems regarding their implementation are stated.


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