Bailor, Coreen
June 2006
CRM Magazine;Jun2006, Vol. 10 Issue 6, p39
Trade Publication
Focuses on the benefits of utilizing the Session Initiation Protocol (SIP) technology for telecommunication companies. Features and capabilities of the SIP technology; Impact of SIP on computer telephony integration; Problems associated with interconnectivity; Outlook on the market for SIP. INSET: Four Tips for Considering SIP-based Applications.


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