TITLE

KANA COMES HOME

AUTHOR(S)
Bailor, Coreen
PUB. DATE
June 2006
SOURCE
CRM Magazine;Jun2006, Vol. 10 Issue 6, p10
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the efforts of KANA Software, an enterprise software management company, to rebuild its credibility through internal restructuring. Financial performance of the firm for the first quarter of 2006; Launch of user groups and strengthening of its sales force; Decision of the company to bring its outsourced engineers in-house and to consolidate its research and development operations.
ACCESSION #
21102784

 

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