Bottomley: Soon, we'll sel to consumers one by one

Knell, Michael J.
June 2006
Furniture/Today;6/5/2006, Vol. 30 Issue 38, p55
Trade Publication
The article reports on the future of furniture industry and trade in the U.S. According to futurist Jim Bottomley, the industry will be a market of one. Technological innovations will displace labor with creativity and will force retailers to deliver immediate priorities of each customer. He added that furniture customers will not be price driven instead, they will look for ways to relieve their stress and for products and services that have compatibility with their values and perspectives.


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