Quality Comes First

Lisanti, Linda
May 2006
Convenience Store News;5/29/2006, Vol. 42 Issue 7, p100
Trade Publication
The article presents information on the role of quality for convenience store retailers who offer car washes. Car washes are becoming increasingly popular in the convenience store channel. A recent study by the International Carwash Association found that the use of stationary automatic car washes increased from 9.5 percent in 1996 to 14.3 percent in 2005. It also shows that stationary automatic customers rate the quality of a wash as the most important factor in their car wash selection. Mark Thorsby, executive director of the International Carwash Association in Chicago said that the biggest obstacle to c-store was quality.


Related Articles

  • Tides of Carwashing: The rise and fall.  // Professional Carwashing & Detailing;Aug2008, Vol. 32 Issue 8, p18 

    The article highlights the result of a survey conducted by the journal to determine the change in carwash volumes due to rising fuel costs in the U.S. According to Mark Thorsby, executive director of the International Carwash Association, the survey proves that consumers are not concerned about...

  • Car Care World Expo goes to Vegas!  // Professional Carwashing & Detailing;Feb2007, Vol. 31 Issue 2, p12 

    An interview with Mark Thorsby, executive director of the International Carwash Association (ICA), is presented. He says that the Car Care World Expo 2007 will be held on March 25 to 28 in Las Vegas, Nevada. He predicts the attendance of the trade show. He offers information on the special...

  • Changes ahead. Cart, Kate // Professional Carwashing & Detailing;Dec2007, Vol. 31 Issue 12, p46 

    The article reflects on the achievements of the carwashing industry in 2007 and offers an outlook for 2008. Mark Thorsby of the International Carwash Association said operators have got to wake up and realize that they cannot successfully operate a carwash today the same way you did 15 or 20...

  • The show must go on, and so it did.  // Professional Carwashing & Detailing;Jun2008, Vol. 32 Issue 6, p16 

    An interview with Mark Thorsby, executive director of the International Carwash Association (ICA) is presented. When asked about the success of Car Care World Expo 2008, he informs that they are pleased with the outcome of the event as it attracted a lot of attendees. He also discusses the...

  • Meeting in the middle in Orlando. Carr, Kate // Professional Carwashing & Detailing;Jun2008, Vol. 32 Issue 6, p19 

    The article offers information about the Car Care World Expo 2008, organized by the International Carwash Association (ICA) at the Orange County Convention Center in Orlando, Florida from April 7-10, 2008. The expo featured several new products, discussions, and the education initiatives taken...

  • Carwash doors and openers. Hart, Josh // Professional Carwashing & Detailing;Mar2007, Vol. 31 Issue 3, p44 

    The article discusses the role of carwash doors and openers in improving the quality of service provided. The door can influence the customer's first opinion of what type of carwash one is operating. According to the author, if a customer looks at the carwash and sees closed doors made of steel...

  • Vending machine basics. Kube, Becky // Professional Carwashing & Detailing;Feb2010, Vol. 34 Issue 2, p20 

    The article offers suggestions for car wash owners on how to achieve additional profits by offering items sold at vending machines in the U.S. It mentions that car wash owners should consider the type of products to vend, the vend price point for each products, and the type of vending machine to...

  • SELLING THE TOP WASH. Bennett, Stephen // National Petroleum News;Sep2003, Vol. 95 Issue 10, p45 

    The article discusses how to market and promote the car wash in the U.S. Option to tie a car wash and a convenience store together; Details of the marketing program for retailers of non-national brand fuel provided by Fred Grauer, a partner in Arvada, Colorado-based Mark VII Equipment;...

  • Happy new year. Gorgos, Debra // Professional Carwashing & Detailing;Jan2013, Vol. 37 Issue 1, p6 

    An introduction is presented in which the editor offers views on the carwashing industry in the U.S., a report stating that the carwash and auto detailing industry will recover in the next five years, and another report on the decreasing consumer debt in the country.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics