TITLE

VOICE GETS LOUDER

AUTHOR(S)
Lewis, Chris
PUB. DATE
February 2006
SOURCE
Computer Weekly;2/14/2006, p34
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article presents information on the role Voice over IP (VoIP) will play in shaping the future of corporate communications, and also gives information on different forms of VoIP. VoIP as a generic term covers a multitude of services. The principle of carrying voice service across an IP network is the issue at stake. How it gets delivered is a matter for the telecom and networking industry. If users accept that they want to go into a VoIP environment they need to feel comfortable with the propositions of the industry. One VoIP option is IP PBX, that generally has a lifecycle of seven or eight years. With budgets having been squeezed in the past few years, many have left the devices happily running. Companies often have different PBX makes in different locations and little, if any, feature-rich inter-working. Another VoIP option is IP Centrex. The downside comes in the form of a generally more limited feature set, but the upside is the ability to serve down to very small locations off the shared platform.
ACCESSION #
21026132

 

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