Jersey Girl Takes on Boise

Mastroberte, Tammy
May 2006
Convenience Store News;5/8/2006, Vol. 42 Issue 6, p36
Trade Publication
The article discusses the author's experiences of working as a convenience store executive at the Idaho-based Jackson's Food stores. She received the customer service training at the company's headquarters in Meridian, Idaho. Her first day of training included paperwork as well as a rundown on restricted sales, such as beer and tobacco. She began her training session with an extensive course on customer service, which included viewing a video produced by NACS. She also learned about the importance of cleanliness, especially on all door handles, the coffee and fountain area and the bathrooms.


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