TITLE

Measurement of Business Intelligence in a Finnish Telecommunications Company

AUTHOR(S)
Pirttimäki, Virpi; Lönnqvist, Antti; Karjaluoto, Antti
PUB. DATE
January 2006
SOURCE
Electronic Journal of Knowledge Management;Jan2006, Vol. 4 Issue 1, p83
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Business intelligence (BI) is a managerial concept and tool that is used to help organisations to manage business information and to make effective decisions. Measurement of BI is generally considered an important issue but at the same time it is considered difficult to carry out in practice. There is also a lack of research on the topic. The paper describes the current knowledge regarding the measurement of BI and makes a contribution on the currently small amount of empirical knowledge on the topic. The research is implemented by means of a literature review and action research.
ACCESSION #
20741008

 

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