Firing Line

Sraeel, Holly
March 2006
Bank Technology News;Mar2006, Vol. 19 Issue 3, p8
Trade Publication
The article focuses on the effect of technology on the employees and the customers in the financial services industry in the U.S. The author considers the empowering effect of technology brought on employees from wireless devices to Instant Messaging, and the change in management for chief information officers, all of whom realized the security challenged.


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